Stratem’s Key Competencies
managed services
Finding the right team of individuals to keep your Salesforce up and running can be a difficult, expensive task. Some organizations just don’t have the budget to hire a team of project managers, developers, and administrators to run the program effectively.
That’s why we offer managed services to our clients. Managed services provides you with a robust team of Salesforce experts including consultants, project managers, developers, and administrators, for just a fraction of the cost of bringing the work in house.
Sales and Marketing automation
Automation is more than a buzzword at Stratem. We’re experts at leveraging Salesforce to make your team a leaner, meaner, more efficient enterprise. At Stratem, we don’t consider automation an evil word, but instead the opportunity to build your current system into an even more successful CRM tool.
Additionally, we have a deep well of experience with marketing automation platforms like Marketing Cloud, Marketo, and Adobe Campaign, just to name a few. Our team can help yours integrate the top of your funnel to keep the bottom of it growing, while providing your customers a rich, enjoyable experience.
New implementations
If you’ve decided Salesforce is the CRM for you, you’ve made the right move. The next step in making sure your investment pays a return is choosing a partner like Stratem to get you going.
We know Salesforce in and out, and our expert implementation team will be able to guide you through a comprehensive plan that lets you hit the ground running with a fully-customized CRM, and unlike other partners, that’s not the end of our relationship. With regular follow ups and a robust training and adoption program, we make sure Salesforce works for you from day one and into the future.
Process consulting
Here at Stratem, we’re huge fans of process consulting. Process consulting can not only help you understand exactly what you need to do in Salesforce, it can also help you understand the strengths and opportunities in your overall enterprise.
Our consultants excel at digging into the day-to-day processes and workflows of your organization and highlighting how, when, and where to improve them.
Re-Launches
Maybe your business has changed radically since you launched Salesforce and it’s no longer effectively managing your relationships. Maybe it never did in the first place. Regardless, Stratem is here to re-orient Salesforce into a workable, scalable CRM platform that’s finely-tuned to meet your evolving needs.
Our experts have years of experience reworking Salesforce instances to meet the needs of our customers. We leverage our knowledge and experience so you don’t pay to reinvent the wheel, saving you time and money.
Experience design
Ultimately, a positive customer experience is what will keep your customers coming back for more and your employees engaged and happy. So making the customer and employee experience the best it can be is paramount to having a healthy, growing business.
At Stratem, we’ll evaluate the experience and see how we can strengthen and enhance it to build a better CRM and enhance the experience for both the customer and employee. You’ll build brand loyalty, retention, and super charge growth.